الخميس، 3 نوفمبر 2011

7 Ways to Create a Memorable Customer Experience With Social Media

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Thursday, November 03, 2011
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7 Ways to Create a Memorable Customer Experience With Social Media
10:09:24 AMDave Toliver
Dave Toliver is the Director of Corporate Marketing at Angel, a leading provider of cloud based customer experience solutions. By developing innovative IVR, call center and voice applications that put the customer first, Angel is changing the way...



Protecting Your Online Reputation: 4 Things You Need to Know [INFOGRAPHIC]
Wednesday, November 02, 2011 9:25 PMCharlie White
You don't have to be running for president to care about your online reputation. Almost everything you do online is easy to track, especially when you're using social media sites. This infographic shows you how to manage your "e-reputation,"...



Twitter Tests "Top News" and "Top People" Search Results
Wednesday, November 02, 2011 7:25 PMSarah Kessler
Twitter is testing a new feature that highlights a link labeled as "top news" or a profile labeled "top people" at the top of its real-time search results. For a small percentage of users, searching for a topic such as "South Park" or a hashtag...



Find a Job in Social Media, Communications or Design
Wednesday, November 02, 2011 4:18 PMChristine Erickson
If you're seeking a job in social media, we'd like to help. For starters, Mashable's Job Lists gather all our resource lists, how-tos and expert guides to help you get hired. In particular, you might want to see our articles, How to Leverage...



Oscar de la Renta Sells Perfume Ring as Facebook Exclusive
Wednesday, November 02, 2011 11:02 AMLauren Indvik
As fashion brands continue to pour resources into developing large, engaged fanbases on Facebook, many are now experimenting with methods for converting those fans into customers directly through the social network. The most recent of these comes...



 
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