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| 8 Ways to Offer Better Customer Service on Facebook | |  | The Customer Experience Series is presented by Webtrends, helping brands acquire, engage, nurture and optimize Facebook fans. Get the Social Media Marketing Playbook, a guide for maximizing returns. Download now. Customers know that the squeaky...
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| 3 Hackathons Trying to Change the World | | Wednesday, April 18, 2012 11:41 PM | Scott Henderson |
|  | When you think of hackathons, you might think of coding, right? That's certainly where the concept came from, but it's taking on new meaning, as more non-profits and civic leaders embrace it as a format for social innovation. In recent years,...
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| New Site Challenges Instagram Users to Take Their Best Shot | | Wednesday, April 18, 2012 10:21 PM | Christine Erickson |
|  | Instagram has had a hot couple of weeks: a new Android app and Facebook's acquisition. Some have expressed concern about the changes, while others are just looking forward to some quality photography. InstaDerby is a new site that challenges...
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| 10 Apps to Keep Your Business Organized | | Wednesday, April 18, 2012 7:41 PM | Scott Gerber |
|  | No matter what industry you're in, so much of any business depends on networking. But keeping track of business contacts, back-to-back meetings, and pending deals can be a real headache. Thankfully, there's an app for that. A few, actually. I...
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| Can Instagram's Mobile-Only Strategy Work for Other Apps? | | Wednesday, April 18, 2012 5:45 PM | Meghan Peters |
|  | Among Facebook's motives for buying Instagram, the photo-sharing app's success on mobile was clearly a big draw. In the short year-and-a-half since its launch, Instagram has grown to 30 million users -- and did it all without a website. The app...
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| Can Statistics Predict Weather Without Meteorologists? This App Thinks So | | Wednesday, April 18, 2012 4:07 PM | Sarah Kessler |
|  | A new app called Ourcast aims to replace the weatherman with statistics and crowdsourcing. "If you were able to watch what the weather did in the last hour, you can get a pretty good idea of what was going to happen in the next hour," says Mark...
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| Startups Meet Reality TV: Watch 'TechStars' on Mashable | | Wednesday, April 18, 2012 1:21 PM | Adam Ostrow |
|  | Getting into a top startup accelerator program can make the difference between a company making it big and being lost in the ether. Starting today, Mashable goes behind the scenes of that experience by bringing the Bloomberg television show...
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