7 Rules for Responding to Customers Online

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Thursday, May 03, 2012
TRENDING STORIES IN MEDIA Digg Tech Team Heads to The Washington Post [REPORT] Mashable Wins Webby For 'Best Business' Coverage Bear Down: AP Pulls Falling Bear Image Amid Copyright Dispute ALL STORIES IN MEDIA 7 Rules for Responding to Customers Online Wednesday, May 02, 2012 6:28 PM Sam Keninger By now it's clear that negative online sentiment cannot only damage a business' reputation but also its bottom line. You don't get many chances to address a vocal, disgruntled customer or correct a fake, perhaps competitor-generated, social media... Online Original Video: Amazon Studios Searching for Hit Series Wednesday, May 02, 2012 3:47 PM Alissa Skelton Amazon Studios -- the online retailer's instant video venture -- is jumping into the comedy and children's series programming business, the company announced Wednesday. Amazon is looking for new hit shows to distribute on Amazon Instant Video....		TOP STORIES TODAY 7 Rules for Responding to Customers Online Online Original Video: Amazon Studios Searching for Hit Series Netscape Founder: We Should Have Built Payments in the Browser Why Musicians Need More Than Viral Videos to Succeed 16th Annual Webby Award Winners: The Complete List TOP TOPICS Trending 5,866 followers Entertainment 3,249 followers Business 34,948 followers Social Media 68,233 followers Apps And Software 926 followers Startups 9,157 followers Mobile 4,717 followers Twitter 54,437 followers Marketing 8,891 followers Google 52,197 followers
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