السبت، 3 مارس 2012

How to Maintain Traditional Customer Service in the Social Media Age

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Mashable
Saturday, March 03, 2012

How to Maintain Traditional Customer Service in the Social Media Age
Friday, March 02, 2012 10:18 PM
You've been monitoring your Facebook wall and Twitter pages, responding to customer inquiries. But what are the next steps you should take to stay abreast of the latest trends in social service? The emergence of social media communities...



10 Strategies for Non-Profits on Pinterest
Friday, March 02, 2012 9:40 PM
Non-profits are utilizing Pinterest as an extension of their organizations, using photography, infographics and other visuals to show supporters more about their missions. Pinterest's goal is to connect "people all over the world based on shared...



YouTube's Learning Quiz Asks, 'Are You A Brainiac?' [VIDEO]
Friday, March 02, 2012 9:27 PM
"Get your learn on at YouTube EDU," says an erudite young student in a video promoting YouTube's latest channels. With a bevy of new channels on YouTube EDU, this cutesy video aims to sway more people and educators toward video learning. YouTuber...



Instagram Tops 25M Users [REPORT]
Friday, March 02, 2012 8:59 PM
Instagram has topped 25 million users, becoming the largest mobile-based social network in the world, according to a report. Dirk Singer, the head of U.K. social media agency Rabbit, claims on his Lies, Damned Lies & Statistics blog that the...



Lytro: Shooting Matrix-Style 'Bullet Time' Video Isn't Far Away
Friday, March 02, 2012 7:53 PM
The Lytro camera, which launched this past Wednesday, takes photos that the user can refocus after the fact. It's a cool trick -- and you can experience it via the photo below -- but it's really just scratching the surface of what the technology...



Apple Tops Fortune's 'Most Admired' List for Fifth Year in a Row [VIDEO]
Friday, March 02, 2012 6:57 PM
Fortune released this year's Top 50 World's Most Admired Companies list from its upcoming March 19, 2012 issue, awarding Apple the title for the fifth consecutive time. Apple beat tech companies Google and Amazon.com for the number one spot....



Foursquare Users, Despite Badge, Do Not Love the Windows Phone
Friday, March 02, 2012 6:33 PM
Foursquare has started doling out a new "I Love Windows Phone" badge. The problem is that many of its recipients don't seem to understand how they ended up with it. "Not sure how. I'm an Apple girl," tweeted one user who received the badge. "How...



QR Code Condoms Let You Check In Before Getting It On [VIDEO]
Friday, March 02, 2012 6:19 PM
The pre-coital check-in has officially arrived. Planned Parenthood of the Great Northwest (PPGNW) distributed more than 50,000 condoms in QR code-emblazoned wrappers to college students in the state of Washington. The wrappers enable people to...



DARPA's Robot Grabs Tools, Opens Doors
Friday, March 02, 2012 6:01 PM
Showing-off 18 new human-hand-like maneuvers, DARPA's Autonomous Robotic Manipulation (ARM) project reached the second milestone in its development, the Defense Advanced Research Projects Agency (DARPA) announced Friday. In a video posted on...



Real-Time Reactions, Pics From People Affected by Midwest Tornados
Friday, March 02, 2012 5:42 PM
As tornados swept through the Midwest, folks in the storm's path tweeted their reactions and fears on Thursday and Friday. High-wind storms and twisters hit a large region of the Midwest on Thursday and Friday causing casualties and property...



YouTube Streams First Play, About Prop. 8, Starring Clooney, Pitt
Friday, March 02, 2012 5:36 PM
YouTube is streaming its first live play, a star-filled reading of a new work 8, Saturday evening. The subject: the 2010 trial of Proposition 8, a constitutional amendment that took away the right of same-sex couples to marry in California. The...



NASA Was Hacked 13 Times Last Year
Friday, March 02, 2012 5:13 PM
It seems not even the high-tech NASA is safe from digital intruders: The space agency's computer systems were breached by hackers 13 times last year, according to Congressional testimony this week. "These incidents spanned a wide continuum from...



Etsy Adopts User-Created App, Gets 1 Million Downloads in 4 Months
Friday, March 02, 2012 5:02 PM
Consistent with Etsy's image, its iPhone app is user-made -- and gaining steam. The handmade and vintage ecommerce site's official iPhone app, which launched in November, is based on an unofficial app that was entered in its API contest last...



Google Wants You to Watch 'Versus' Hangout-Powered Debates
Friday, March 02, 2012 4:51 PM
Google is constantly experimenting with new ways to use Hangouts, the video-based chat feature built into its Google+ social network. President Obama used the software for a public discussion with American citizens, and the Dalai Lama and Desmond...



'The Avengers' Trailer Breaks iTunes Records [VIDEO]
Friday, March 02, 2012 4:35 PM
Judging by the success of the latest trailer, Marvel's The Avengers is poised to be a huge hit at the box office. The latest trailer, which was released exclusively on iTunes on Tuesday, was viewed 13.7 million times in its first 24 hours. Marvel...



 
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