السبت، 3 مارس 2012

How to Maintain Traditional Customer Service in the Social Media Age

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Mashable
Saturday, March 03, 2012

How to Maintain Traditional Customer Service in the Social Media Age
Friday, March 02, 2012 10:18 PM
You've been monitoring your Facebook wall and Twitter pages, responding to customer inquiries. But what are the next steps you should take to stay abreast of the latest trends in social service? The emergence of social media communities...



10 Strategies for Non-Profits on Pinterest
Friday, March 02, 2012 9:40 PM
Non-profits are utilizing Pinterest as an extension of their organizations, using photography, infographics and other visuals to show supporters more about their missions. Pinterest's goal is to connect "people all over the world based on shared...



Instagram Tops 25M Users [REPORT]
Friday, March 02, 2012 8:59 PM
Instagram has topped 25 million users, becoming the largest mobile-based social network in the world, according to a report. Dirk Singer, the head of U.K. social media agency Rabbit, claims on his Lies, Damned Lies & Statistics blog that the...



Lytro: Shooting Matrix-Style 'Bullet Time' Video Isn't Far Away
Friday, March 02, 2012 7:53 PM
The Lytro camera, which launched this past Wednesday, takes photos that the user can refocus after the fact. It's a cool trick -- and you can experience it via the photo below -- but it's really just scratching the surface of what the technology...



QR Code Condoms Let You Check In Before Getting It On [VIDEO]
Friday, March 02, 2012 6:19 PM
The pre-coital check-in has officially arrived. Planned Parenthood of the Great Northwest (PPGNW) distributed more than 50,000 condoms in QR code-emblazoned wrappers to college students in the state of Washington. The wrappers enable people to...



Someone at Apple Is Surfing the Web on iOS 6
Friday, March 02, 2012 4:24 PM
Apple appears to be testing the next version of its operating system for mobile devices, iOS 6. At least, that's what device access logs to websites, including Mashable, seem to indicate. The initial report came from Ars Technica, which says it...



Homeland Security Tracks These Keywords on Twitter and Facebook [VIDEO]
Friday, March 02, 2012 4:06 PM
Next time you write about an "infection," cooking "pork," sitting at the "airport" or "subway," or even mention "social media," know there's a chance the Department of Homeland Security will scan the tweet or Facebook comment. The Electronic...



How To Hire a Great Developer [FLOW CHART]
Friday, March 02, 2012 3:39 PM
Thomas Edison once said that "genius" is 1% inspiration and 99% perspiration. In the world of technology startups, that 99% involves a heck of a lot of coding and wireframing. If you've got an idea for a startup, that's great -- but odds are that...



Must See: Windows 8 Running on an 82-inch Touchscreen
Friday, March 02, 2012 3:10 PM
One of the highlights of this week's Windows 8 Consumer Preview event was when Microsoft Windows lead Steve Sinofsky turned a giant HD display into the world's largest touchscreen, Windows 8 "computer." OK, he didn't actually transform anything...



Man Sues Google Over Street View Photo of Him Peeing [VIDEO]
Friday, March 02, 2012 2:30 PM
A man in France has sued Google because a Street View photo shows him in his front yard taking a leak. The middle-aged man lives in a small village and says the photo has made him a laughingstock in the community. He wants the photo removed, plus...



Your Desk Job Makes You Fat, Sick and Dead [INFOGRAPHIC]
Friday, March 02, 2012 2:04 PM
The productivity of the average worker has skyrocketed thanks to technology, but it comes at the price of a sedentary lifestyle. And mounting research suggests that sitting at your desk for eight hours a day can have a dramatic impact on your...



Why Is Twitter's Logo Named After Larry Bird?
Friday, March 02, 2012 1:33 PM
You know that blue Twitter bird that's always popping up these days? Well, the little guy's got a name. It's Larry. Larry the Bird. As in, Larry Bird, the Hall of Fame basketball player. This tidbit most recently came to light earlier this week,...



Can You Survive Without Social Media for Two Weeks? [CHALLENGE]
Friday, March 02, 2012 12:40 PM
With over 845 million active users on Facebook alone, it's safe to say that social media has become integrated into our daily lives. The social media explosion over the past few years has changed the way people and communities interact....



Hackers Will Replace Terrorists as Top Threat, Says FBI
Friday, March 02, 2012 12:29 PM
Could Anonymous be the next al-Qaeda? FBI Director Robert Mueller warned a group of cybersecurity experts on Thursday that online attacks will replace terrorism as the most serious threat facing the U.S., according to The Associated Press....



'iPad 3' Video Preview Reveals Magical Capabilities
Friday, March 02, 2012 12:01 PM
The iPad 3 will soon be rolled out into the international spotlight, but somehow, magician and performance artist Simon Pierro gets his hands on the "iPad 3" earlier than anyone else. He's been kind enough to give us the honor of premiering his...



 
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